How do I connect to the server?
You can connect to the server by opening the game console with the `~` key, then entering the server IP and pressing Enter.
Why am I getting kicked out with the message "Suspicious_account"?
Our server has protection against suspicious accounts. The system analyzes your account data and game data about your skills and knowledge. If your trustworthiness is too low, the system will not allow you to enter the server. This also applies to accounts purchased from third-party sites.
How can I solve the "Suspicious_account" problem?
There are several ways to solve this problem:
- Unpaid option: Make sure you have as much information posted on your profile as possible.
- Paid option: Buy some games. The more valuable your profile is, the higher is your trust factor.
-
Purchase "
check_circle Trusted
" status:
This is a one-time payment of 3.99 Euros which will give you access to the server and a Stone VIP for a month.
If you have enough hours already recorded on our server from the past and have a role Tier 3 or higher, you get it for free! Exceptionally, we also grant status to players who can provide evidence that they created the account and paid full or partial price. This does not apply to accounts from countries with a low market value for the product.
I'm getting a 'connection failed' error. What should I do?
This error usually means the server is full or offline, or there's a problem with your internet connection. Check your connection and try again later.
My game is crashing when I try to connect. What can I do?
Game crashes can be caused by many things. Try updating your game, disabling mods, or reinstalling the game. If the problem persists, contact support.
I'm experiencing lag in the game. How can I fix this?
Lag can be caused by a slow internet connection or a low-performance computer. Try closing other applications to free up system resources. If the problem persists, you may need to upgrade your hardware or internet plan.
